2.3 Waiting Well Framework

1. Introduction

The “Waiting Well” framework aims to support individuals who are waiting for Adult Social Care services in Bury. This framework ensures that while they wait, they receive the necessary support to maintain their health, well-being, and independence.

2. Objectives

• Enhance Quality of Life: Provide interim support to improve the quality of life for individuals waiting for services.
• Promote Independence: Encourage self-management and independence through access to resources and community support.
• Ensure Safety and Well-being: Monitor and address any immediate health and safety concerns.

3. Key Components

3.1 Interim Support Services

• Health and Well-being Checks: Regular check-ins by Adult Social Care or community partners to monitor the individual’s health and well-being.
• Access to Information: Provide clear information about available resources, support groups, and community services.
• Emergency Support: Ensure that individuals have access to emergency support if their condition deteriorates.

3.2 Community Engagement

• Community Partnerships: Collaborate with local organisations, charities, and community groups to provide additional support and activities.
• Identify sources of support: Engage community and support networks who can access .

3.3 Self-Management Resources

• Educational Materials: Provide resources and training on self-care, managing health conditions, and accessing community services.
• Digital Tools: Offer access to digital tools and platforms that can help individuals manage their health and stay connected with support networks.

3.4 Communication and Updates

• Regular Updates: Keep individuals informed about their status on the waiting list and any changes to their expected service start date.
• Feedback Mechanism: Establish a system for individuals to provide feedback on their interim support and any additional needs they may have.

4. Implementation Plan

• Monitoring and Evaluation: Regularly monitor the effectiveness of the framework and adjust based on feedback and outcomes. The numbers of people awaiting allocation
• Training for Staff: Ensure that all staff involved in the “Waiting Well” framework provide interim support and understand the resources available.
• Resource Allocation: Allocate resources to support the implementation of interim services, including staffing, materials, and technology.

5. Conclusion

The “Waiting Well” framework is designed to ensure that individuals waiting for adult social care services in Bury receive the necessary support to maintain their well-being and independence. By implementing this framework, we aim to improve the overall experience and outcomes for those in need of care.